Improving Business Processes: Expert Solutions to Everyday Challenges
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Book Summary of Improving Business Processes: Expert Solutions to Everyday Challenges
About the Author
Mark McDonald, Ph.D., is a leading researcher and practitioner of business process design and business architecture. Currently Head of Research for Gartner Executive Programs, he was formerly a partner at Accenture, where he was responsible for directing the firm's Centre for Process Excellence. He has worked on several global process transformation initiatives, and is the author of business process reengineering methodology, tools and proven practices. Mark has written numerous articles on process design and development and is the co-author with Peter Keen of The eProcess Edge, published by McGraw-Hill in 2000.
Details of Book: Improving Business Processes: Expert Solutions to Everyday Challenges (BSID:62477)
|Book||Improving Business Processes: Expert Solutions to Everyday Challenges|
|Author||Harvard Business Review|
|Publisher||Harvard Business School Press|
|Number of Pages||144|
|Dimensions||6.9 x 4.9 x 0.3 inches|
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Good summary on improving business processes.A lot easier for people who already have an idea about business processes mapping
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